Zadbaj Terms and Conditions — Complete Usage Guidelines

1 General Terms

Zadbaj (hereinafter referred to as "we", "the platform", or "the company") is an internationally licensed online Sports Betting and gaming platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between Zadbaj and its users ("you" or "member").

By browsing the Zadbaj website, creating an account, or using any of our services, you are agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using Zadbaj.

Zadbaj reserves the right to modify these Terms at any time. Members will be notified of significant changes via email or a notice on the platform. Continued use of the platform following any changes will be taken as acceptance of the updated Terms.

2 Account Registration & Eligibility

To open an account at Zadbaj, you must meet the eligibility requirements listed below. If these conditions are not met, account creation and access to our services will not be possible.

• You must be at least 18 years of age.
• All information provided during registration must be truthful, accurate, and your own.
• Each person may only register one account. Multiple accounts for the same individual are strictly prohibited.
• Online gaming must be legal under the laws of your country of residence.
• You are solely responsible for keeping your account password confidential and for maintaining account security.
• A national ID card or passport may be required for identity verification.

Zadbaj reserves the right to verify any account details and may terminate accounts where false information is found. If you have any concerns about your account's security, please contact our support team immediately.

3 Deposit and Withdrawal Policy

Zadbaj supports the most popular mobile payment methods in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

• Supported payment methods: bKash, Nagad, and Rocket.
• Minimum deposit: BDT 500.
• Minimum withdrawal: BDT 1,000.
• Withdrawal processing time: within 5 to 30 minutes.
• Completing KYC (identity verification) is mandatory before making a withdrawal.
• It is recommended that the same method be used for both deposits and withdrawals.
• Daily withdrawal limits are set individually. Contact support for details.

Any transaction issues must be reported to our support team within 48 hours. Claims submitted after this period may not be accepted. Zadbaj does not charge any transaction fees, though the payment provider's own charges may apply.

4 Betting Rules

Please keep the following rules in mind when placing bets on Zadbaj. These rules apply to Sports Betting, Live Casino, and all casino games.

• Once confirmed, a bet cannot be changed or cancelled.
• Odds in live betting can change at any time.
• If incorrect odds are displayed due to a technical error, the affected bet may be voided.
• If a match or event is cancelled, stakes are generally refunded.
• Zadbaj's decision is final in all Sports Betting matters.
• Zadbaj is not responsible for bets lost due to internet connectivity issues.

Zadbaj reserves the right to investigate suspicious betting patterns and, where necessary, to place payments on hold. Betting limits may vary by sport and market.

5 Bonus & Promotion Terms

Zadbaj offers attractive bonuses and promotions for its members. Each bonus comes with specific terms and conditions that must be followed.

• The welcome bonus (100% on first deposit) is available to new registrations only.
• Each bonus has its own separately defined wagering requirement.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the specified wagering requirement has been met.
• Multiple bonuses cannot be used simultaneously unless explicitly stated in the promotion.
• Bets placed with bonus funds may be subject to a maximum stake limit.
• Zadbaj reserves the right to modify or cancel any bonus offer.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

6 Prohibited Activities

Zadbaj is committed to maintaining a fair and safe gaming environment. Any of the following activities are strictly prohibited and will result in permanent account closure.

• Creating multiple accounts for the same individual.
• Placing bets using bots, scripts, or automated software.
• Attempting to exploit the bonus system for dishonest gain (bonus abuse).
• Using the platform for money laundering or processing illegal funds.
• Attempting to gain unauthorised access to another member's account.
• Attempting to breach or circumvent the platform's security measures.
• Match fixing or coordinating dishonest betting activity with others.

Zadbaj reserves the right to report suspicious activity to the relevant authorities. Any funds obtained through prohibited activity will be forfeited.

7 Responsible Gaming Policy

Zadbaj places responsible gaming at the top of its priorities. We believe gaming is for entertainment, not as a source of income. Our platform provides a range of tools to help you stay in control.

• Deposit Limit: Set a maximum deposit limit — daily, weekly, or monthly.
• Loss Limit: Set a maximum loss limit for a given time period.
• Session Limit: Set a limit on how long you play in a single session.
• Reality Check: Receive periodic reminders showing how long you have been playing.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: You can permanently close your account for a long-term break.

If you feel that gaming is having a negative impact on your life, contact our support team immediately. We are here to help you find the right assistance.

8 Privacy and Data Protection

Zadbaj takes the protection of your personal information very seriously. Our platform uses SSL encryption to keep all your data secure.

• Your personal information is used solely for the purpose of providing our services.
• Your information is never sold to third parties.
• Information may be disclosed to authorities where legally required.
• Necessary information is shared with trusted partners for payment processing purposes.
• You have the right to request correction or deletion of your personal data.

For more information, visit our Privacy Policy Read.

9 Account Closure and Termination

You may request account closure at any time. Likewise, Zadbaj may suspend or permanently close an account under the following circumstances:

• Any breach of these Terms and Conditions.
• Registering with false or incomplete information.
• Fraudulent or suspicious activity.
• KYC verification not completed.
• For legal or regulatory reasons.

Any legitimate balance remaining at the time of closure will be returned, but bonus funds will be forfeited. If you wish to dispute an account closure decision, please contact our support team within 30 days.

11 Term Changes & Validity

Zadbaj reserves the right to amend these Terms and Conditions, in part or in full, at any time. For significant changes, members will be notified 7 days in advance via their registered email address or through a notice on the platform.

Continuing to use Zadbaj after any changes have been made indicates your acceptance of the updated terms. If you do not agree with the revised terms, you may request to close your account.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. These Terms are published in both Bengali and English. In the event of any conflict of interpretation, the English version shall prevail.

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